Thank you for visiting our Web site, which is controlled and operated by Probiotics International Ltd.

This Privacy Policy explains how the above mentioned companies and other companies within the Probiotics International Ltd group collect, record and use information about you and the choices you can make about the way such information is collected and used. 


PRIVACY POLICY

1.   PRIVACY POLICY

1.1   In this Privacy Policy, references to we, us or our (or words of similar import) means Probiotics International Ltd.

1.2   In this Privacy Policy, references to you mean the person whose personal information (as defined below) we collect, use and process. This includes anyone who contacts us in connection with the products we provide or otherwise interacts with us (for example, via our Website (as defined below)).

1.3   In this Privacy Policy, references to Website means our website [ww.lepicol.com].

 

2.   DATA PROTECTION LAW

2.1   We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 (the DPA) and other applicable laws and regulations that relate to data protection and privacy.

 

3.   DATA CONTROLLER

3.1   For the purposes of the DPA, we are the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy.

3.2   As described below, we may share your personal information with other organisations.

 

4.   PERSONAL INFORMATION

4.1   When we refer to personal information in this Privacy Policy we mean information about you such as your name, address, contact details (including e-mail address and telephone number), payment card details and details of the products that your purchase from us.

 

5.   PERSONAL INFORMATION THAT WE COLLECT AND PROCESS

5.1   We may collect personal information:

5.1.1   when you contact us, send us feedback, post product reviews or participate in competitions;

5.1.2   that you provide to us by filling in forms, including those on our Website. This includes information provided by you at the time of becoming a registered user of our Website inclusive of registering for the Student Bursary and registering for an account);

5.1.3   when you place order(s) for goods (on our Website), we collect personal information to process and fulfil your order(s), including your payment card details and delivery address;

5.1.4   concerning the transactions that you complete via the Website;

5.1.5   contained in and records of communications between us;

5.1.6   regarding your marketing preferences; and

5.1.7 concerning your visits to our Website, including, but not limited to, traffic data, location data (including the country and telephone area code where your computer is located) and the resources that you access (including the pages of our Website that you view).

 

6. PERSONAL INFORMATION ABOUT ANOTHER PERSON

6.1   If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy.


7. HOW WE USE YOUR PERSONAL INFORMATION

7.1 We use your personal information in connection with our business. In particular, we may use your personal information in the following ways:

7.1.1 to carry out our obligations arising from any contracts entered into between you and us; for example, we will use your delivery address to process your order(s);

7.1.2 to manage and administer any other arrangements between you and us;

7.1.3 to communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us;

7.1.4 we also monitor your visits to and use of the Website, including, but not limited to, traffic data and page views for business and data analysis

7.1.5 at or following any purchase or order you make, we may carry out security checks to protect against fraudulent transactions and to prevent and detect criminal activity. For example, we may undertake verification checks to identify any discrepancies with your payment details; and

7.1.6 to carry out market research; for example, we may contact you (including by email) to obtain your feedback on our products, and we may use details of your purchases to understand market trends and to identify popular products.

7.2   In accordance with your preferences, we may also use your personal information to send you marketing communications. We may use your personal information in order to ascertain the marketing communications that are likely to be of particular interest to you. Section 14 explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important service communications, including communications in relation to any orders you submit or products you purchase.

7.3   Your personal information may also be used by us, our employees, contractors or agents, and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply our Website Terms of Use (www.lepicol.com), Terms and Conditions of Sale www.lepicol.com/terms, or other agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our group companies)), or to protect our rights, property or safety or those of our customers, employees or other third parties.

 

8.   WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION

8.1   In connection with the use of your personal information (described above at Section 7), we may share your personal information with the types of third parties as described below.

8.2   We are the Probiotics International Ltd (Protexin); for more information on Probiotics International Ltd (Protexin) please visit www.protexin.com. We may disclose your personal information to other brands within Probiotics International Ltd (Protexin) in connection with the purposes described in this Privacy Policy.

8.3 We use third parties to carry out certain activities on our behalf that involve the processing of personal information. For example, we may engage third party service providers to fulfil orders, deliver packages, analyse data, to help us develop, provide and improve our Website, process card payments, provide customer service and handle claims.

8.4   We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. These external agencies may check the information we give them against public and private databases and may keep a record of such checks to use in future security checks. We may also disclose personal information to the police and other law enforcement authorities in connection with the prevention and detection of crime.

8.5   In the event that we sell or buy any business or assets, we may disclose personal information held by us about our customers to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party (or subject to a reorganisation within our group of companies), personal information held by us about our customers will be one of the transferred assets.

8.6   We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply our Website Terms of Use (www.lepicol.com/terms), Terms and Conditions of Sale (www.lepicol.com/terms) or other agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our group companies)); or to protect our rights, property or safety or those of our customers, employees or other third parties.

 

9.   COOKIES

9.1  ‘Cookies’ are a type of file stored on your internet device (PC, Phone or Tablet) and used by many websites in various ways enabling you to personalise your online experience. We use cookies to enable our systems to recognise your browser and help us to track visitors to our Website so we can better understand the way you use the Website Bio Kult provides online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. Cookies cannot be used to identify you personally. You can opt out of non-essential cookies at any time .

9.2   To find out more about the types of cookies we use on the Website, how we use them and how you can change your cookies settings, please read our Cookies policy (www.lepicol.com/privacy-cookies).

 

10.   WHERE WILL WE PROCESS YOUR PERSONAL INFORMATION

10.1   In relation to the uses of your personal information and the sharing arrangements described above your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information as the DPA. In these circumstances, we will take steps to ensure that your personal information is adequately protected in accordance with the requirements of the DPA.

11.   PROTECTING YOUR PERSONAL INFORMATION

11.1   Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use our procedures and security features to try to prevent unauthorised access.

 

12.   LINKS TO OTHER WEBSITES

12.1   From time to time we may also establish relationships with third parties that will enable you to access the websites of such third parties directly from our Website. Each third party operates its own policy regarding the processing of personal information and the use of cookies on its website(s) and you are advised to read the privacy policy and cookies policy on the relevant website(s).

12.2   Please note that such third party websites are not under our control and we do not contribute to the content of such websites. When you click through to these websites you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party's use of your data (including your personal information), the website content or the services offered to you by these websites.

 

13.   YOUR RIGHTS - ACCESS TO YOUR PERSONAL INFORMATION

13.1   The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee (currently not exceeding £10) to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us by writing to us at the postal address stated below in section 15.1.2 or by e-mailing us at info@lepicol.com.

 

14.   YOUR RIGHTS - DIRECT MARKETING

14.1   You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

14.2   You can exercise your right to prevent such processing at the point we collect your data. You can also exercise the right at any time by contacting us at Probiotics International Ltd (Protexin), Lopen Head, Somerset, TA13 5JH or info@lepicol.com

 

15.   CONTACTING US

15.1   If you have any questions or comments or requests regarding this privacy policy or the information we hold about you, please contact us in any of the following ways:

15.1.1   by telephone +44 (0) 1460 243230

15.1.2   by writing to us at: Probiotics International Ltd (Protexin), Lopen Head, Somerset, TA13 5JH

15.1.3   by e-mailing us at: info@lepicol.com

 

16.   CHANGES TO THIS PRIVACY POLICY

16.1   If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our Website so that you are aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our Website.

16.2 This Privacy Policy was last updated in 1st September 2017.


COOKIES POLICY

1. COOKIES POLICY


1.1 References to we, us or our (or words of similar import) means Probiotics International Ltd (Protexin)], a limited company registered in England (company number: 1122942), whose registered office is Probiotics International Ltd (Protexin) Lopen Head, Somerset, TA13 5JH]. Our VAT registration number is GB 651 2105 81.

1.2  References to you mean the person accessing and using the Website (as defined below).

1.3  References to Website means the website operated by us or on our behalf, www.lepicol.com/privacy-cookies.


2. COOKIES


2.1  Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you've been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies [(e.g. tags, pixels, web beacons, etc.). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.

2.2  The Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as we can.

2.3  Further information about the types of cookies that are used on the Website is set out in the table at section 3.1.


3. COOKIES ON THE WEBSITE


3.1  More information regarding the cookies that we use and the purposes for which we use them can be found in the table below.

 

Cookie Type

Description

Use on our Website

Strictly necessary cookies

These cookies are required for the operation of the Website.

If you block these cookies we cannot guarantee access to the services provided through the Website or be sure how the Website will perform during your visit.

We use these cookies to:

  • Remember your preference as to whether you wish to allow us to store cookies on your device.
  • Remember selections or information you have entered when you navigate to different pages during your session on the Website.

Analytical / performance cookies

These cookies allow us to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily.

We use these cookies to:

  • Monitor and provide statistics on how the Website is used.

 

  • Help us improve the Website by measuring any errors that occur.

Functionality cookies

Functional cookies allow the Website to remember choices you make such as your user name, log in details or language preferences, and any customisations you make to pages on the Website during your visit.

If you block these cookies certain features and services may be affected and we cannot be sure how the Website will perform during your visit.

We use these cookies to:

  • Store your preferences, for example whether you wish to view products in a list or a grid.
  • Remember your preference as to whether you wish to allow us to store cookies on your device.

 

3.2  Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.


4. HOW TO TURN OFF COOKIES

4.1  You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org and www.youronlinechoices.eu. Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

4.2  However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.